We supply Restaurants, Delis, Farm Shops, Cookery Schools and Catering Companies Throughout the UK!
If you are a restaurant, a deli, or a company within the food industry and wish to purchase from us, please contact the office on 01138 152 218 or firstname.lastname@example.org for more information, open an account and obtain your online discount code or to place an order.
HOW WE WORK
Products Sold by Weight
Most products are made by our artisan producers in fairly small batches. This means that items may differ substantially in size. We will try to get as close as possible to the weight stated on the product page, but please be aware that weights will vary.
Products on Pre-order Only
Some products are quite unique and the demand not high enough to justify us keeping stock all the time. These products can be ordered for you, the lead time is usually a couple of weeks, but we will advise at the time of ordering. These products can be set on a standing order should this work better for you!
Sliced Cured Meats
Although we are able to slice any amount for catering purposes, our sliced and vac-packed cured meats are not suitable for re-sale in shops or delis. Please contact us for any information
Some items such as fresh cheese or rare and special products are ordered in limited quantities every week. We highly recommend trade clients to set up a weekly/fortnightly/monthly order for these products, to make sure they are always available for you! Currently, standing orders can only be set up for whole items or trays. Should you wish to discuss this, please call us on .
Paying for your Products
Because of the weight variation, we will not collect your payment immediately. We will cut, weight and price your products, and we will only charge the card with the exact amount of what we are sending. On trade clients, should the amount be higher than the amount authorized on the card because of the wight variance, we will send you a statement that you will be able to settle at a later stage.
Shipping your Order
We dispatch trade orders on Mondays, Tuesdays and Wednesday every week. All Etruscany Boxes are shipped via UPS next day.
The cut off time for orders is 5pm the day prior to dispatch.
Orders placed between Wednesday 10am and Monday 9am: dispatch on the Monday for delivery on Tuesday.
Standard shipping is free for all orders above £ 120.00 (trade value). For smaller orders, a delivery charge of £ 7.50+VAT applies.
If you order online, you will receive an automatic email with your tracking number and the expected delivery day as soon as your order is processed.
Should your delivery be urgent, please tick the "EXPRESS" box at checkout. This means that our UPS collection can be extended to 2pm the same day, for delivery the following day before 12. Don't forget to call us so we can tell you exactly what is and what is not possible at the time ... we will always do our best to meet your needs!
Saturday delivery is also possible in some selected areas; as towards the end of the week most of the fresh items will have been sold, please always call us to check availability.
UK Mainland UPS 24 - Orders upto £119.99 GBP £9.00 GBP
Free Delivery - Orders over £120.00 GBP £0.00 GBP
Express! Delivery guaranteed before 12 noon £18.00 GBP
Saturday Delivery (we recommend you call us first!) £38.00 GBP
FRESH TRUFFLE ONLY (no other items in the cart) £0.00 GBP (delivery included in the price)
(the cost of truffles does not count towards the free delivery slot. Please order truffles separately)
Fresh TruffleWe offer a Fresh truffle service via Savini Tartufi.The truffles are shipped to order and a weekly quotation is sent out to our trade clients every Monday. Should you be interested to receive our weekly Fresh Truffle quotation, please contact us for inclusion in the mailing list.
...and if you need any more information, we are here to answer your questions... Just give us a call...
The Etruscany Team